REVUPP
From payment to delivery — a clear process
Project services are started after successful payment and after we receive the assets, access and information required to begin production.
How your service order moves
Your Shopify order is created after checkout is completed successfully.
We review your brief and contact you by WhatsApp or email for anything still missing.
Your store, website, landing page or creative work enters production.
We check the agreed scope, mobile experience, content and deliverables before handoff.
You receive the agreed deliverables and any included revision process shown on the service page.
Delivery targets
Standard: target delivery within 48 hours.
Rush: target delivery within 24 hours with a 15% rush fee.
The delivery target begins only when payment has succeeded and the information, assets and access needed to start the project are available. If required material or approvals are delayed by the client, or a third-party platform blocks access/approval, the target delivery time moves accordingly.
Consultations
The 30-minute and 60-minute consultations are prepaid when booked directly. The free 15-minute Discovery Call is the exception: no payment is required for the discovery portion. If you agree to continue beyond the free discovery call, the extended consultation may be completed first and the agreed consultation payment is then completed through secure Shopify checkout.
Communication
After a paid order is created, we use the contact details attached to the order to coordinate the project. For project services, the brief captures your name, brand, email and WhatsApp, while extra project details remain optional and can be completed with our team.
Scope and revisions
Each service page states exactly what is included, what is excluded and how many revision rounds are included. Paid themes, apps, domains, hosting, advertising spend and third-party fees are not included unless the service page explicitly says otherwise.
About the results shown on this site
Any Shopify sales or Meta Ads screenshots shown on REVUPP are selected historical client/account snapshots. They demonstrate past work and operating experience; they are not a guarantee of revenue, ROAS, CPA or future performance.